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Windermere House Independent Hospital

Birkdale Way, New Bridge Road, Hull, East Yorkshire, HU9 2BH

Windermere House Independent Hospital

Birkdale Way, New Bridge Road, Hull, East Yorkshire, HU9 2BH
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Key information

At a glance
  • We accept detained and non-detained patients
  • 30 male beds
  • Average length of stay is 18 months

Partnerships

Coniston Ward – Male
  • Working age (18 years and above)
  • Enduring and progressive mental health disorders
  • Acquired brain injury
  • Cognitive impairment
  • Complex and challenging behavior
  • Forensic step-down
  • Physical Health co-morbidity
Kendall Ward – Male
  • 60 years and above
  • Enduring and progressive mental health disorders
  • Acquired brain injury
  • Complex and challenging behavior
  • Cognitive impairment
  • Forensic step-down
  • Physical Health co-morbidity

Case study

With support from the team on the Kendal Unit at Windermere House, the patient's risk behaviours have reduced significantly and he is able to access unescorted leave with partner.

Read case study

Case study 2

With support from the team on the Coniston Unit at Windermere House, the patients incidents of stressed and distressed behaviours have reduced and after 4 months he has transferred to our more independent recovery unit.

Read case study

Overview

Windermere House is a 30-bedded Independent Hospital based in a residential area of Hull. Providing care under the mental health act for males across 2 separate wards, the hospital provides needs-led services for people with functional or organic diagnoses who are detained under the Mental Health Act 1983, or on an informal basis.

We would like to help reduce the growing pressures on NHS acute and low secure services: we currently have both adult and older persons male beds available. For a wider conversation around capacity planning, or how we can support you and your patients at this current time, please contact Stella Bolger (Regional Director, Hospital Services) at stella.bolger@barchester.com or stella.bolger@nhs.net. You can also call her on 07741 899427.

In 2021, we were nominated as finalists in 4 categories of the York & Humberside Great British Care Awards:

  • Registered Manager of the Year - Sally Mowforth
  • Dementia Care Award - Natalie Czarnota
  • The Good Nurse Award - Jackie Manyike
  • Tabitha Mackenzie, Susan Worral & Bakary Bojang - The Care Home Team Award

Download a brochure

Click here to download our latest brochure to read at your leisure.

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Our approach to care

Our approach

Meaningful therapeutic activities

Meaningful therapeutic activities

Meaningful therapeutic activities are vital to mental health and improving well-being and form part of our patients treatment plans. Meaningful activities should should help support the person in acquiring further problem-solving skills, social skills and self care techniques. Therapeutic activities are facilitated by appropriately trained health care professionals.

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    Why choose us

    Occupational Therapy

    Occupational therapy supports people whose health, environment or social circumstances make it difficult to take part in the activities that matter to them. An occupational therapist will work with you to identify strengths and difficulties you may have in everyday life.

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    Music Therapy

    Music Therapy

    Music Therapy is an established psychological clinical intervention, delivered by music therapists to help people whose lives have been affected by injury, illness or disability through supporting their psychological, emotional, cognitive, physical, communicative and social needs.

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    Oomph Logo

    Oomph on Demand

    Oomph On Demand provides a flexible digital resource with tailored activity, exercise and TV content - all in one easy to use wellbeing platform.

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    Art Therapy

    Art Psychotherapy

    Art therapy is a form of psychotherapy that uses art media as its main mode of expression and communication. Art therapists/art psychotherapists use art as a medium to address emotional issues which may be confusing and distressing.

Staff

Sally Mowforth
Sally Mowforth
Hospital Director

Hi, my name is Sally and I am the Hospital Director here at Windermere House.

Chris Cooper - Unit Manager
Chris Cooper
Unit Manager/Clinical Lead Nurse

I have worked at Windermere House for 7 years. I am fully qualified learning disability nurse and mentor for Student nurses on placement from our local universities. I am Unit Manager/Clinical Lead Nurse on our younger working age mental health Coniston Ward.

Joanne Pickering - OTA
Joanne Pickering
Occupational Therapy Assistant

I have worked at Windermere House for 10 years.  I am the Occupational Therapy Assistant on our Coniston Unit and am responsible for supporting our patients with their daily living activities. I am proud to support our patients on their Care Pathway by helping them complete meaningful activities and also provide help to some of our patients who decide they would like to progress through our ASDAN qualification scheme.

Maxine Hatch - OTA
Maxine Hatch
Occupational Therapy Assistant

I have worked at Windermere House for 19 years.  I am the Occupational Therapy Assistant on the Kendal Unit and am responsible for supporting our patients with their daily living activities. I am proud to support our patients on their Care Pathway by helping them complete meaningful activities and also provide help to some of our patients who decide they would like to progress through our ASDAN qualification scheme.

Dr. Jennifer Bradley
Dr. Jennifer Bradley
Psychologist

Jen has a degree in psychology and a doctorate in clinical psychology. She has 12 years’ post-qualification experience working with adults and families with complex mental health issues. Jen works in inpatient settings as well as working alongside the local authority working with families on the edge of care. She has also worked in neuro-rehabilitation services helping individuals with brain injuries and other neurological conditions. Jen currently oversees the psychology department at Windermere house alongside assistant psychologist Abigail Kelly. 

Susan Worrall - Unit Manager
Susan Worrall
Unit Manager/Clinical Lead Nurse

I have worked for Windermere House for 7 years. I am fully qualified as a Registered Mental Health Nurse and a Registered Nurse in Learning Disabilities.  Over the past 30 years I have gained vast knowledge and experience working with people with learning disabilities and mental health.  I am currently Unit Manager/Clinical Lead on our older adult enduring mental health Kendal Ward.

Dr Akhtar.
Dr Akhtar
RC

Dr Akhtar graduated from The University of Liverpool in 2012, going on to complete Foundation training in Leeds before commencing Speciality training in Greater Manchester. He holds full membership with both the General Medical Council and the Royal College of Psychiatrists. Dr Akhtar has extensive experience of working in both the Independent sector and the NHS, being a qualified clinician for over 10 years working across a range of different specialities with various complexities. Dr Akhtar has extensive medico legal experience, working with the Mental Health Act providing independent opinions and presenting to Tribunals. He is a keen educator supporting medical students and prospective doctors as well as presenting at international conferences. Dr Akhtar joined the team at Windermere House in January 2022.

Abigail Kelly - Assistant Psychologist
Abigail Kelly
Assistant Psychologist

Abigail has degree in psychology and is currently studying her masters in clinical psychology at the University of Hull. As well as working in the psychology service at Windermere she also works in inpatient services in Wakefield, including psychiatric intensive care. She has also worked with older adults, forensic and rehabilitation services. 

Jaymie Teather - OT.
Jaymie Teather
Occupational Therapist

I have worked at Windermere House for just over a year.  I have a BSc (Hons) Occupational Therapy and am currently studying for a diploma in Cognitive Behavioural Therapy.

Previous roles in acute community mental health and local authority post incorporating housing adaptation, complex moving and handling, safeguarding enquiries and mental capacity assessment. 

Nicky Holmes - Head Chef
Nicky Holmes
Head Chef

I have worked for Windermere House for 2 years.  I have BTEC qualifications in Hotel & Catering Operations, Food and Drink and City & Guilds Qualifications in Chef, Food Service and Pastry.  I am responsible for all catering procedures in the kitchen.  I am a hands on experienced chef with good grounding in food craft skills.  I am passionate about creating both nutritious and varied food options for our patients.

Felicia Hunt - Maintenance
Felicia Hunt
Head of Maintenance

I started work at Windermere around 6 months ago.  I am responsible for the General Maintenance of the Hospital to ensure our patients and staff are safe.

Julija Tihomirova - Head Housekeeper
Julija Tihomirova
Head Housekeeper

I have worked at Windermere House for 11 years and progressed to Head Housekeeper in 2021.  I have recently completed my Intermediate level apprenticeship in cleaning and support services.  I am responsible for overseeing our Housekeeping and Laundry Staff and am very proud of the standards we work towards to keep our Hospital Clean.

Chloe Rokyckyj Mental Heath Act Co-Ordinator
Chloe Rokyckyj
Mental Health Act Co-ordinator

I have worked for Windermere House as a Support Worker for around for 6 years. I have recently moved into my new role as Mental Health Act Co-ordinator and am enjoying learning other aspects of the Mental Health Act and supporting patients in a different role.

Katie Dennis - Admin Assistant
Katie Dennis
Administration Assistant

I have worked at Windermere House for 15 years.  I have a qualification in Business Admin.  I provide support in all aspects of administration.  I am the first point of contact in the reception area of the Hospital and am passionate about providing great customer service.

Melanie Antcliff - Admin
Melanie Antcliff
Administrator

I have worked at Windermere House for 3 years.  I have qualifications in Business Admin, Customer Services and Accounts.  I cover all aspects of administration within the Hospital and am passionate about supporting our staff and patient group within this area.

Testimonials

Our Son has been in Windermere House ran by Barchester almost a year. Previous to his admission at Windermere House he was trapped in the NHS system, revolving door of section, admission to an acute hospital, sometimes miles away from home. It has been distressing as his parents to be so worried about him and the only thing they seemed to do was fill him full of drugs and then release him to fail again and again. 

We were apprehensive initially of the offer of rehabilitation but both of us are so happy to know our son is in a fantastic setting. 

The hospital staff are excellent. Any queries or concerns are just a phone call away and are dealt with promptly and courteously. 

I feel that the doctors have our son’s best interests at heart. They have put him on some great medication and his mind seems less busy. On the occasion he has had some adverse affects we are confident that the doctors and nurses work hard to help our Son. 

We will always be grateful for the opportunity of rehabilitation for our son at Windermere House.

Windermere House 

Collaborations and partnerships

Patients are referred directly from an NHS Trust, ICB's, Community Mental Health Team's or Local Authorities. People referred to the hospital are offered a detailed pre-admission assessment to ensure they are suitable to our service and that we can provide the care and treatment to fully meet their needs. Following assessment and review of same by MDT the decision about admission and potential outcomes is made as quickly as possible.

Make a referral

Professionals and families can use our quick referral form to apply for care..

Make a referral

Get in touch

Birkdale Way, New Bridge Road, Hull, East Yorkshire, HU9 2BH

Visiting

We are welcoming visits from families and friends of our patients. 

Make a referral

Patients are referred directly from an NHS Trust, CCG's, Community Mental Health Team's or Local Authorities. People referred to the hospital are offered a detailed pre-admission assessment to ensure they are suitable to our service and that we can provide the care and treatment to fully meet both their mental health and physical health needs. Following assessment and review of same by MDT the decision regarding admission and potential outcomes is made as quickly as possible. Both patients and their family members are encouraged to visit the hospital prior to admission.

Please complete the below form to make a referral

1. Referrer details

2. Patient details

3. Current placement details

Is the person detained under MHA?

4. Reason for referral

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1. Your details

2. Patient's details

3. Current placement details

Is the person detained under MHA?

4. Reason for referral

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