Safeguarding is fundamental to creating high-quality health and social care. People in need of protection include people with mental health issues and people living with dementia.
The Care Quality Commission (CQC) is the regulator for hospitals and other health and social care services in England. CQC says: Safeguarding means protecting people’s health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. It is fundamental to creating high-quality health and social care.
People in need of protection include people with mental health issues and people living with dementia:
Barchester Healthcare helps to safeguard people by:
- Thoroughly auditing our services from the perspective of patient health and safety
- Ensuring that service delivery is transparent to commissioners and to relatives
- Collaborating with local councils and the police when investigation is required
- Having clear whistle blowing policies for our staff
- Having a clear commitment to and policy on our duty of candour to patients and relatives
- Consulting with patients, relatives and other stakeholders about our services
Barchester Healthcare has an absolute commitment to safeguarding the patients we support at all times.